(Video) Indistractable, Nir Eyal

https://vimeo.com/284693761 Being indistractable is a super power. Nir Eyal started out his Mind the Product SF 2018 presentation by sharing that in the five years since his book Hooked came out he’s kept up with everything, gathered feedback, and learned even more about the neuroscience and behavior that drives our motivations and attention. My main … Continue reading (Video) Indistractable, Nir Eyal

(TTFS) Time to First Smile

Page load times are important to customer happiness, and if you haven't used the Chrome User Experience Report tool yet on your website or web app, I urge you to do so. Tracking things like: Time to First Byte First Paint First Contentful Paint First Meaningful Paint Time to Interactive These are important numbers to … Continue reading (TTFS) Time to First Smile

Manuel Matuzović on Accessibility and Inclusive Design

Manuel Matuzović writes in My Accessibility Journey: What I’ve Learned So Far on A List Apart: An attendee asked why I was interested in accessibility: Did I or someone in my life have a disability? I’m used to answering this question—to which the answer is no. A lot of people seem to assume that a personal connection is … Continue reading Manuel Matuzović on Accessibility and Inclusive Design

2018 Design in Tech Report

The 2018 Design in Tech Report from John Maeda is alive and kicking (I'm late to sharing this as it debuted at SxSW in March.) This year's deck places a strong focus on inclusive design and artificial intelligence. Computers aren’t good at inclusion. They’re good at exclusion, because they’re only based on past data. The … Continue reading 2018 Design in Tech Report

A Napkin Sketch Is Enough

In a brainstorming exercise with my group at the altMBA, I expected to dive deep into the work, tuning our understanding of business models while working under pressure to create as many ideas as possible in a short time. We did just that, relishing our creativity and ingenuity. Yet the most satisfying outcome wasn’t how … Continue reading A Napkin Sketch Is Enough

Check Your Fuel Gauges

Via McKinsey Quarterly Q1 2018, The four questions to ask when serving on a nonprofit board. Question 4 hit home for me as I ramp up my leadership IQ, "Do we have the right ‘fuel’ to drive our organization?" If you want to be an effective strategic leader, you can’t settle for a regimen of reading board … Continue reading Check Your Fuel Gauges

Perception Versus Reality

Question: "How are things going, both in perception and reality?" This topic comes up a lot for me lately. As I dig into a reply I find myself grappling with a significant gap. I know there's bound to be a distance between perception and reality, yet often I don't know how something is perceived because … Continue reading Perception Versus Reality

You Have the Answers, Yet We Need More Questions

We are rewarded for the answer. Not another question. It's beaten out of us from kids, and later in work it can be hazardous for your career. —Warren Berger Via the Farnam Street podcast I loved this cultural insight. An honest assertion that our business culture rewards quick-hit answers instead of rewarding the act of slowing down … Continue reading You Have the Answers, Yet We Need More Questions

Clean Room, Clean Mind

Why do I avoid the backlog and overflowing todo list? Why do I shove one more tool into a drawer already full of bits and bobs? Why do I squeeze yet another outfit into an overflowing closet? Because confronting this mess is hard work. It means making tough choices. Most of the time, I’d rather … Continue reading Clean Room, Clean Mind

Flat Organizations: Not Reinventing Everything

Why a Flat Organizational Structure will Fail as You Grow is an insightful and thought-provoking study from Lighthouse, a software tool for managers. Keeping in mind when considering any decision that someone else — somewhere before — solved the same issue. From my personal workflow, to team processes and habits, all the up to key decisions on company structure. … Continue reading Flat Organizations: Not Reinventing Everything