In Brave New Work Aaron Dignan describes a wonderfully clear way to use an “advice process” to make better decisions.
Start with consent by asking for agreement. Get buy-in and move things forward. This not consensus or everyone is 100% happy with it, instead it means it is safe to try.
Use an advice process. Whenever you’re about to make a decision that’s irreversible or could damage things, go seek advice from those who’ve done it before. And, seek advice from those affected by it.
This replaces the waiting and expectation for a leader to do something—top-down decision making—with your own judgement and responsibility.