Anti-Glossary

Clarity and humanity live at the center of our vocabulary when we talk about people. Automattic prefers a friendlier approach to the typical jargon for talking about staffing, hiring, and moving people. We avoid ambiguity by using a specific word or phrase to communicate the exact need.

Automattic’s “Expectations” page excerpt

I contributed to the public anti-glossary because I believe words matter. How we talk about people in a group, company, organization frames — and reveals our values.

My favorite example is “replace” instead of “backfill.”

Backfill — Simpler and more clear to use a verb such as replace. A common reason would be to hire or move someone after a departure.

A friendlier, more clear approach to how we speak about each other.

Published by

Lance Willett

My name is Lance, I am a blogger, product manager, software developer, and business executive creating high-quality, engaging, and customer-centered experiences for people online. México-born. Chief Product and Technology Officer at Tumblr (Automattic).

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