Inclusive Design, Day 9/15: Review of Principles

This is day 9 of 15 in a short series on inclusive design. If you missed earlier posts, see day 1 here or view the full list. Today I'd like to pause, take a deep breath, and review the principles of inclusive design as I've come to understand them. Here's the working draft we're using … Continue reading Inclusive Design, Day 9/15: Review of Principles

Inclusive Design, Day 8/15: Expand Your Market By Solving One Case First

This is day 8 of 15 in a short series on inclusive design. If you missed earlier posts, see day 1 here or view the full list. Adopting inclusive design isn't just about being a good person. It's a solid foundation for good business — focused on solving real needs for real people. Barclays Bank … Continue reading Inclusive Design, Day 8/15: Expand Your Market By Solving One Case First

Inclusive Design, Day 7/15: Roku and the 10-Foot Rule

This is day 7 of 15 in a short series on inclusive design. If you missed earlier posts, see day 1 here or view the full list. "Solve for one, extend to many" is a key principle of inclusive design which I learned from Kat Holmes and her work with Microsoft. Via fellow WordPresser Leo … Continue reading Inclusive Design, Day 7/15: Roku and the 10-Foot Rule

Inclusive Design, Day 6/15: Recognizing Exclusion

This is day 6 of 15 in a short series on inclusive design. If you missed earlier posts, see day 1 here or view the full list. Missing the market Exclusion is often about mismatched conditions. The opposite of a market fit — a market miss. Because we start from our own biases we naturally exclude people not … Continue reading Inclusive Design, Day 6/15: Recognizing Exclusion

Inclusive Design, Day 5/15: To See Yourself in Imagery

This is day 5 of 15 in a short series on inclusive design. If you missed the start, jump to day 1 here. An inclusive design case study from the design team at Automattic. Details matter for inclusive design, as noted in this item from the Inclusive Design Checklist found under the "Building including into designs" … Continue reading Inclusive Design, Day 5/15: To See Yourself in Imagery

Inclusive Design, Day 4/15: When Defaults Don’t Fit

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This is day 4 of 15 in a short series on inclusive design. If you missed the start, see day 1 here. When do defaults fit? This is a key question to consider when bringing inclusion to design. Can we assume that using "default" content and "default" appearance will represent our audience? Inclusive means design or … Continue reading Inclusive Design, Day 4/15: When Defaults Don’t Fit

Inclusive Design, Day 3/15: Mismatched Conditions

This is day 3 of 15 in a short series on inclusive design. If you missed it, start with day 1 here. Kat Holmes's work with the Microsoft Design's inclusive toolkit illustrates the inclusive design principle of mismatched conditions. First introduced by the World Health Organization (WHO) in 2011, this concept speaks to the mismatch … Continue reading Inclusive Design, Day 3/15: Mismatched Conditions

Inclusive Design, Day 2/15: Building Empathy

This is day 2 of 15 in a short series on inclusive design. If you missed it, start with day 1 here. A key principle of inclusive design is broadening perspectives and building empathy. What is empathy? It’s the ability to understand and share the feelings of others. To break it down even more, via … Continue reading Inclusive Design, Day 2/15: Building Empathy

Inclusive Design, Day 1/15: Introduction, Discovery, and Voices

Inclusive design is our passion. We’re inspired by the work of Kat Holmes and her clear articulation of design as needing to be increasingly inclusive — especially in the technology world. Our journey to understand how to best empower inclusive design in products began in 2016 with John Maeda joining Automattic as head of design … Continue reading Inclusive Design, Day 1/15: Introduction, Discovery, and Voices

Make Difficult Things Possible, Easy Things Effortless

This is the high bar we aim for with the WordPress product experience, in a nutshell.