Free Tutorial: Optimize Your Business Website

For any business owner, freelancer, entrepreneur, or anyone interesting in building an online business or side gig. This free webinar from WordPress.com web design pros (YouTube) will teach you tips on site design, SEO, monetization, and mobile optimization.

Kathryn Presner

Two weeks ago, my colleague Marjorie asked if I’d be interested in helping run a webinar for small businesses, with tips on getting the most out of their website. She knew I’d done a lot of public speaking and thought I might be interested. Even though we wouldn’t have a lot of time to prepare, it took me all of three seconds to accept.

Fast forward to yesterday, when my colleague Steve Dixon and I presented a one-hour online workshop called Optimize Your Business Website: Secrets from Web Design Pros. Topics included essential pages for business sites, layout templates, the WordPress block editor, and what it takes to optimize a site so it’s both easy to find in search engines – and easy for visitors to use. We also looked at how to make sure your site is both accessible and mobile-friendly, along with a few different ways to…

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Lance Willett: My altMBA Roundup

I took part in the 20th altMBA group, April–May 2018. A wonderful experience! I highly recommend it for folks looking to challenge themselves, grow into leadership, and meet motivated folks with a similar mindset.

Screenshot from the altMBA info page.

The altMBA is an intensive, 4-week online workshop designed by Seth Godin for high-performing individuals who want to level up and lead.

AltMBA website

I found the course a larger time commitment than expected, much more than 2-3 nights a week and all day Sunday. Ended up being every day for me, at least a few hours of homework, if not more. The main task of the smaller group you’re assigned is to review each others’ work—three to four homework assignments a week. My altMBA experience, like many things in life, gave me back much more when I put in more.

What I didn’t expect was that shipping my homework wasn’t all; I also reviewed and commented on my group members’ work, then had two more steps for each assignment: rewrite mine again based on the feedback, and then publish it publicly.

The small group cohort style and tools are familiar to those working remotely at a company like Automattic: Zoom, Slack, WordPress. There are coaches that help out at various times, but most of it is self-study or a small group effort. The altMBA team sends you a box of books ahead, and if I had to do it over, I’d read them more carefully. I referenced them a ton during the coursework and group sessions—and have continued to use many of the books as a reference.

Overall, the course was worth the investment in my case. I still keep in touch with my small group, including on the alumni website, and made a few great friends there. People still connect with me on LinkedIn to share stories, ask for advice, and check in on the work I shared—much of which related to taking bigger steps in my career. Indeed, the “forced” growth via the exercises and homework became essential to taking a bigger leap at work last year. I’m grateful.


My shipped projects are on Medium: medium.com/@lancewillett — the platform and format were required; otherwise I’d prefer publishing on WordPress. Here’s an article that made it back to this blog: A Napkin Sketch is Enough.

Your Judgement Differentiates You

Keep learning. You’ve only touched the edge of the issue. Develop your judgement, which is essentially decision making under uncertainty. Pattern matching: keep growing your pattern matching database, and be very conscious about it.

Heard on the a16z podcast for March 26, 2018 with Andy Rachleff, Wealthfront founder and CEO.

Evergreen

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Bookmark for a business-y word I now seem to see everywhere. Isn’t it odd how you tune in to something and end up noticing it more often?

In this case, “evergreen” means “timeless.” Something that ages well, keeps its value, lives a long life.

For example, The Pragmatic Programmer by Andy Hunt and David Thomas is an evergreen book on software craftsmanship. (And presumably doesn’t lose its pages in cold weather.)

Best Design Books Not Explicitly About Design

Daniel Burka recently created a list of design books that aren’t about design:

I asked a whole bunch of designers what books, which weren’t specifically about digital or graphic design, inspired them.

Looking at the list I noted I’ve read four of the twelve books: 4, 7, 10, 12. Understanding Comics by Scott McCloud is one where I’ve purchased extra copies and given them to friends, especially those who say “I’m not visual” or “I’m not really a designer.” It’s a fun format, different from most other books I generally come across.

(Understanding Comics also appeared on my reading list for “craft” at ThemeConf a few years ago.)

My takeaway from this book list is that it reinforces the fact that design isn’t just about visual and graphics. Design is thinking. Design is systems. Design is life.

Decision Journals and Framing Your Bets

Decision journals are designed to create a log of the decisions you’ve made and why you made them. To both capture a snapshot of your thinking at the start, then use the notes to improve your decision making process when you review it later.

I first heard about decision journaling when Ian Stewart pointed to a Farnham Street post a few years back. Then it came up again in late 2017 via Matt on the OFF RCRD podcast. I decided to take another look.

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Screenshot of the Farnham Street post about decision journals, highlighting the need for quality control of our decisions.

“You can think of a decision journal as quality control” for your decisions — yes, that fits my mindset. A quality check in six months or a year to prevent hindsight bias.

Here’s the Farnham Street template as a downloadable PDF: Decision Journal Template.

I haven’t made this a standard practice yet, probably because it feels like too much overhead. These days when reviewing success and failure I find myself reflecting back without a full picture of where my mind was at the start. What have a I learned in between? Will I repeat the same mistakes? How can I repeat the top bets that paid off?

For example, for a given decision, what do I expect to change? What am I betting on, and how will I know if I’m right or wrong?

In 2018 I hope to be better at stating my intentions ahead — taking the time to create the snapshot of my thinking at the start. Blogging this publicly to keep myself accountable for journaling the decisions at the start.


Bonus: Two recent mental models for framing your decisions as “bets” that I’ve come across, in case you find them helpful.

  1. Mind the Product’s bet matrix, via Brie Demkiw. “I bet that [this decision] will create [this outcome]. I’ll know I’m right when I see [this evidence].

    bet-matrix
    Screenshot of the Bet Matrix by Mind the Product.
  2. Ray Dalio’s expected value calculation in Principles (see my book review):

    Make your decisions as expected value calculations. Think of every decision as a bet with a probability and a reward for being right and a probability and a penalty for being wrong. Suppose something that has only a one-in-five chance (20%) of succeeding will return ten times (e.g., $1,000) the amount that it will cost you if it fails ($100). Its expected value is positive ($120), so it’s probably a smart decision, even though the odds are against you, as long as you can also cover the loss.

 

2017 Daily Reads: Dalio and Drucker

Two books made a big impact on my year in 2017, transforming my thinking. One for a massive amount of new insights and the other for improving my thought patterns.

Both books I’d buy again and give away—both are now open on my reading table each morning.

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A photo of two books that became a daily ritual in 2017.


The Daily Drucker by Peter Drucker (2004)

(Edited by Joseph Maciariello—note: Drucker died in 2005, soon after this book came out.)

Here’s an example of a daily insight I wrote about: A Decision Without Action Is Only a Hope.

This book is now a “daily devotional” for me; less holy scripture and more mindset for effectiveness in business, life, relationships. The improvement on my thought patterns was immediate: I noticed the ideas and principles coming up in daily work and life conversations, the mindset for effective time tracking and outward focus on contributions accelerated my career growth, and I deepened my understanding of business and how best to run an organization.

My all-time favorite — now well-worn and bookmarked — is September 4, “Practices of Effective Executives.” A distilled summary from his bestselling book of the same name.

The September 4 “Daily Drucker” reading details the five practices for effectiveness: 1) know where your time goes 2) focus on outward contributions 3) build on strengths 4) concentrate on superior performance and 5) make effective decisions.

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A photo of the Daily Drucker reading for Sept. 4th, with a handwritten card I used to hold the spot.

Which ties perfectly into Ray Dalio’s masterpiece where decision making is a key theme.


Principles by Ray Dalio (2017)

See a brief example of the insights I gained: Synthesis: Navigating Levels Effectively.

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A photo of the Principles book open to page 336; talking about meaningful work and relationships.

As I said in the beginning, this book hit me with a wall of new insights. I’m still processing it after 3 reads! Hat tip, Matt.

Top highlights of the book for me:

A winning formula: meaningful work + meaningful relationships + making a living. This ties in well with the freedom and mission that WordPress and Automattic stand for—a livelihood for anyone in the world with a website, blog, or shop.

Good principles are effective ways of dealing with reality.

Beware ego block by remembering that you’re looking for the best answer, not simply the best answer that you can come up with yourself.

Use pain to trigger quality reflections, learn what causes your pain and what you can do about it. This is the most effective habit Ray developed over 40 years.

Practice being open-minded and assertive at the same time, and think about your and others’ believability when deciding what to do. Find the most believable people possible who disagree with you and try to understand their reasoning.

Ideas versus decisions. Meritocracy is for hearing everyone’s voice — not for everyone making the decision.

You’ll find much, much more in the book; see also the book’s website: principles.com and social media. On LinkedIn Ray’s been sharing the most popular principles as readers give him feedback — with short audio clips.

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A screenshot of Ray Dalio sharing a top insight from his book, on LinkedIn.

I suggest buying both electronic and the hard copy. In 2018 I’ll share more thoughts and insights from the book, plus share experiences and learnings from putting the principles into practice.

What were your top books from 2017? Did anything become a must-read or daily habit?

Head of HR Lori McCleese on Automattic’s Learning and Development

 

I’m excited to see that Culture Amp’s blog features Automattic’s Global Head of Human Resources Lori McCleese sharing our latest efforts for learning and development: Three tested approaches to driving learning and development.

As an Automattic employee and team lead I’ve benefitted directly from these perks and benefits — from private leadership coaching in a 1-1 setting to in-person training course led by Reboot to diversity & inclusion speakers and courses. We’ve upped our game and it’s already born fruit in my own teams and relationships, as well as given me new resources and ideas.

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Footnote: I highly recommend following Lori’s personal blog, too — her photos, stories, and thoughtful essays on life and travel and friendship bring joy to my life. For example, see this fun inside look at her recent move across the US from San Francisco to Asheville, NC. 🌰