This is a powerful, pragmatic, and motivational reference that I’ll revisit again each year.
The basic premise throughout is that any problem, dream, goal, or task are figureoutable. Meaning that if I break it down into achievable steps, face my fears about starting it, and truly want to say “yes” to it — and then take full responsibility for failing and learning from the experience — I can and will “win” because I learn and grow.
All you need is one core meta belief, a master key that unlocks every imaginable door in the castle of your consciousness. It’s like throwing a switch that instantly illuminates a field of infinite potential. If you haven’t yet guessed, the whole purpose of this book is to inspire you to adopt the supremely powerful belief that everything is figureoutable!
People are almost always confronting what computer science regards as the hard cases. Up against such hard cases, algorithms make assumptions, show bias toward simpler solutions, trade off the costs of error against the costs of delay, and take chances.
These aren’t the concessions we make when we can’t be rational. They’re what being rational means.
This book by Daniel Siegel guided me beyond the popular meditation apps like Calm and Headspace into something different, the “Whole of Awareness.” The idea is to integrate all types of meditation and awareness training practices from focus attention, to open awareness, to connectedness—non-duality.
The core practice involves visualizing a center hub of awareness, a spoke of attention, and a rim which holds all possible focuses. From the 5 senses, body awareness, thoughts/emotions, and feeling connected to other humans, beings, and things.
Dan repeats a phrase over and over to underline why a practice like this leads to improved well-bing: “Where attention goes, neural firing flows, and neural connection grows.”
Increase neural integration in the brain, enabling more coordination and balance in both the functional and structural connectivity within the nervous system that facilitates optimal functioning, including self-regulation, problem solving, and adaptive behavior that is at the heart of well-being.
I’m a fan of Oblique Strategies for triggering a new perspective when I get stuck. To me this method brings active questions to trigger better thinking.
This practice comes up for me frequently in product management when working on both short and long views of a roadmap. As part of any decision making process, whether by myself for reflection, or in a team working on a product change, I might ask something like:
What is the end result for our customers? Where are we going in the long term?
The purpose of active questions, like Oblique Strategies, is to trigger more questions until you get a better answer. A truer answer. An honest answer. To find the why is to find the signal that drives everything else forward.
Who is it for? How will they understand it’s for them? How will we know if it’s a success? What do we expect to see change? How are we measuring it? What would be a surprise here; something that we don’t expect? Have we considered doing the opposite? Who has the most to gain? What’s the context?
Untying the knots of language begins with seeing that whenever something is said, other communication is carried along with it. Sometimes the sender is aware of the unsaid, but often they are not… The unsaid but communicated includes assumptions, expectations, disappointments, resentments, regrets, interpretations, significance…
The message of the impact of clarity in language from the book The Three Laws of Performance by Steve Zaffron and Dave Logan hit home to me this week. I often find myself “bound by the knots of language” in work and in life.
No matter how smart or insightful people are, we are all prone to being hijacked by what is unsaid — especially the unsaid about which people are unaware.
To misunderstand or not listen or prejudge is to be human, and yet I’m frequently surprised about the assumptions and judgements I bake into my own words. Resentment is there; disappointment, too. Sometimes simply saying the words out loud, and getting feedback from other people, reveals everything.
The process starts with becoming aware of what people are not saying but are communicating. The unsaid and communicated but without awareness becomes linguistic clutter. Thinking about cluttered physical spaces offers insight into what happens in situations where people are bound by the knots of language. Such situations occur as tiring chaotic and unfinished. The key to performance is not pushing new conversations about strategy or reorganization into an arty cramped space. Instead, it is about clearing out the clutter. Almost universally, it is the unsaid that is cluttered for individuals, groups, and organizations. Before anything you can happen people need to do the linguistic equivalent of clearing out closets. This means moving issues into the light of discussion, saying them, and examining them in public. When people can address and articulate the unsaid, space begins to open up.
For the full context of these quotes, see the source: Three Laws of Performance Review (PDF) by “The Business Book Review” (Copyright 2009 EBSCO Publishing Inc.).
With a nod to my colleague and friend Ian Stewart who wrote on the wisdom of duplication this week, here’s a duplicated audio version of the context for the quotes (reading from the PDF).
Being indistractable is a super power. Nir Eyal started out his Mind the Product SF 2018 presentation by sharing that in the five years since his book Hooked came out he’s kept up with everything, gathered feedback, and learned even more about the neuroscience and behavior that drives our motivations and attention.
My main takeaway from his message is simple. You’ll know when you’re distracted by planning ahead. Using DND (do not disturb) mode to plan your time grants you freedom for what author Cal Newport calls “Deep Work” and Nir Eyal names “Traction.”
Working to your input each day rather than output to get important work done. Nir mentioned the “Forest” app to stay focused. In the few weeks after I attended Mind the Product my colleague Rachel McRoberts also mentioned this app to me. It’s a simple concept: each focus period grows a virtual green tree. If you interrupt the focus, the tree dies and you have to start over. Nir also uses the “Time Guard” app which allows you to set sensible limits to time spent on distractions.
I highly recommend watching this 28 minute video to hear and understand Nir’s latest work and pick up practical tips on decluttering and avoiding distraction.
We are rewarded for the answer. Not another question. It’s beaten out of us from kids, and later in work it can be hazardous for your career. —Warren Berger
Via the Farnam Street podcast I loved this cultural insight. An honest assertion that our business culture rewards quick-hit answers instead of rewarding the act of slowing down to find the right question.