The Secret (Don’t Label the Technique)

When I come to a conversation without technique and provide the space to listen, I do so because I've failed at this a thousand times. I've planned and schemed and got lost in my own mind — missing the conversation, missing the moment, missing the person on the other side. This time I'm going to do … Continue reading The Secret (Don’t Label the Technique)

Table Stakes

Via Wikipedia, a canonical bookmark for the business phrase "table stakes" that I've heard a few times recently. In business, table stakes are the minimum entry requirement for a market or business arrangement. They can be price, cost model, technology, or other capability that represents a minimum requirement to have a credible competitive starting position … Continue reading Table Stakes

Fix the Camera on a Mac Without a Reboot

Via my colleague Jonathan Sadowski, a simple command to run in Terminal to fix your Mac's camera when it's not working properly. sudo killall VDCAssistant Sometimes the video feed is just black or blank — other times you might see an error like "There is no connected camera." After you run that command in Terminal, the … Continue reading Fix the Camera on a Mac Without a Reboot

Tucson Parks Foundation

I'm proud to announce I've joined the Tucson Parks Foundation as board member. The Foundation supplements and supports the City of Tucson Parks & Recreation’s programs, services, and capital projects: particularly for children, at-risk youth, seniors, and the disabled. In my years in Tucson I've enjoyed the beautiful parks, sports fields, attending a wide variety of … Continue reading Tucson Parks Foundation

The People Business

My paraphrasing of Zeynep Tufekci's tweet from October 2017: https://twitter.com/zeynep/status/918094636203298816 Via Sara Wachter-Boettcher.

Inclusive Design, Day 15/15: Links, Resources, Voices, and Stories

This is day 15 of 15 in a short series on inclusive design. If you missed any of the earlier posts, see day 1 here or view the full list below. Resources, notes, and links to recap the 15-day series on inclusive design, where I shared what I'm learning about inclusive design with you. I … Continue reading Inclusive Design, Day 15/15: Links, Resources, Voices, and Stories

Inclusive Design, Day 14/15: Diverse Teams Make Better Decisions

This is day 14 of 15 in a short series on inclusive design. If you missed any of the earlier posts, see day 1 here or view the full list. Inclusive and diverse teams make better, stronger teams — and these teams make better decisions. Because our work and thought patterns are influenced by our … Continue reading Inclusive Design, Day 14/15: Diverse Teams Make Better Decisions

Inclusive Design, Day 13/15: Mind the Mobile, Design for Low Bandwidth

This is day 13 of 15 in a short series on inclusive design. If you missed any of the earlier posts, see day 1 here or view the full list. Bandwidth is a Precious Resource Speed and connectivity should be considered be a major factor in exclusion. Just ride the BART in San Francisco. 😀 … Continue reading Inclusive Design, Day 13/15: Mind the Mobile, Design for Low Bandwidth

Inclusive Design, Day 12/15: Improved Publishing Confidence on WordPress.com

This is day 12 of 15 in a short series on inclusive design. If you missed any of the earlier posts, see day 1 here or view the full list. I'd like to share another example of solving for one case, extending to many. This one comes from my team at Automattic. We're called "Delta" … Continue reading Inclusive Design, Day 12/15: Improved Publishing Confidence on WordPress.com

Inclusive Design, Day 11/15: OXO Figured It Out

This is day 11 of 15 in a short series on inclusive design. If you missed earlier posts, see day 1 here or view the full list. The "OXO Good Grips Story" is an astounding example of inclusive design, solving for one and extending to many. An opportunity that grew from one person's kitchen solution … Continue reading Inclusive Design, Day 11/15: OXO Figured It Out