A Product Lead is a Quality Driver

As my product lead role evolves I've started to see patterns emerge in my work across WordPress.com teams at Automattic. Two that keep coming up for me are focus on people, not technology and be a quality driver. I'd like to dig into the Quality Driver aspect in this post. A Quality Driver navigates all the … Continue reading A Product Lead is a Quality Driver

Design in Tech Report 2017

A must-read zeitgeist if you work in tech, no matter your role. Design trends revolutionizing the entrepreneurial and corporate ecosystems in tech. Related M&A activity, new patterns in creativity × business, and the rise of computational design. View the full video + slides and an executive summary on LinkedIn of the presentation led by my colleague John Maeda, Automattic's Global Head, Computational Design and Inclusion. Key … Continue reading Design in Tech Report 2017

I'm Joining Automattic

These last few months I’ve been working, and not writing. I’ve been busy launching new sites, helping clients, and finding new opportunities. One such opportunity came in January. Since starting simpledream web studio I’ve told people often that I’d like to be a freelancer for the rest of my career. I love working from anywhere—in … Continue reading I'm Joining Automattic

Having Customers Is Good, Too

Jared Spool on copying Amazon: For a lot of products, such as alarm clocks, you’re only going to write a review if you have a negative experience. How does Amazon get people to write reviews? Most people don’t leave reviews. About 0.7% of people who buy something leave a review. But because Amazon has such … Continue reading Having Customers Is Good, Too

Business Priority: Get Paid on Time

I can't remember where I came across Howard Mann's Your Business Brickyard (free PDF), but this small book is chock full of great business tips. The focus is on getting back to the basics of making business fun and exciting. One topic covered is "getting paid on time" — this is a big deal for … Continue reading Business Priority: Get Paid on Time

Don't Work on Spec

From the Important Topics in Running a Web Design Business Dept. I’d like to share a recent conversation with a colleague about whether or not it’s a good practice to include mockups in a possibly unpaid bid for a project. I’m posting it here for reference and to continue the conversation. Colleague: I’ve seen on … Continue reading Don't Work on Spec

Online Marketing Summit, Seattle

I attended the Online Marketing Summit, Seattle on August 7th, 2008. OMS is geared towards marketing professionals looking to improve their skills and network with their peers. The summit was well worth the time. Kudos to Aaron Kahlow, his staff, and the speakers for a focused, relevant conference. Conference themes included social media, user-generated content, … Continue reading Online Marketing Summit, Seattle

Travel Internet Connection: EVDO vs. Satellite

To prepare for the transition to full-time RV living, I invested in a mobile satellite internet kit designed for RVers in early 2006. Until recently, this was my main internet connection. I have found that the satellite system works great in most places, and generally provides a steady connection when in rural areas where no … Continue reading Travel Internet Connection: EVDO vs. Satellite