Remote Leadership at Tumblr on PM for the Masses

I joined project management expert, friend, and coworker Cesar Abeid to talk about leadership, remote work, product/program management, and more on his “PM for the Masses” podcast, episode 137.

🎧 Listen here: Remote Leadership at Tumblr, with Lance Willett.

Enjoyed the discussion! Topics include:

  • Managing a remote team
  • Leadership philosophy
  • Product vs project vs program management
  • How to bring a sense of urgency

About PM for the Masses:

Besides sharing their own expertise with me and the audience, we try to understand the recipe for their success and do what us project managers do best: break their success down into manageable chunks and see how we can take similar steps.

— Podcast host Cesar Abeid

Follow the conversation on Twitter and LinkedIn.

Dream in Years, Plan in Months, Ship in Days

This guideline pops up often inside Automattic via folks like Matt, or me, on internal memos when discussing how best to balance product planning, strategy, and execution. With a bias toward action, we aim to learn more quickly by launching directly to users and customers.

Source: I first saw this message in 2015 via a tweet by Luke Wroblewski.

Luke later shared a poster version on Twitter in 2016, which I purchased for my office Zoom background (buy on Startup Vitamins).

DJ Patil, US Chief Data Scientist during the Obama administration tweeted an expanded version in 2017:

Here’s the full text from DJ’s hand-written note on White House stationery.

Dream in years
Plan in months
Evaluate in weeks
Ship daily

Prototype for 1x
Build for 10x
Engineer for 100x

What’s required to cut the timeline in half?
What needs to be done to double the impact?

DJ Patil

I love this philosophy for product strategy and execution because it puts the right balance on each activity.

Dreams take time and effort to accomplish, and a clear product vision means looking ahead enough to inspire and motivate people to join the mission.

When we don’t know an accurate launch date at the beginning, monthly plans split the work into smaller projects and tasks that’ll bring improvements out to the public quicker. This means we learn faster, measure the immediate impact of a launch, and track usage as close as possible to real-time.

Speed matters in marketing, business, and product development. Sometimes we aren’t confident the current change is the right one, yet shipping before we’re fully confident leads to a smarter set of next changes — informed by the people using the product.

Ship daily, measure weekly, and plan in months to find out what works sooner than later.

🚀

Kathleen Eisenhardt on Simple Rules To Unblock and Make Faster Decisions

When analyzing my work with teams, projects, and my own contributions I often try to find the bottleneck in the system. What’s blocked? How could we move faster? What’s are the important decisions?

Kathleen Eisenhardt is a professor at Stanford University who dives deep into these questions, and more. Below are two examples that share insights from her work around complex systems, decision making, and how simple rules can make all the difference.


Kathleen Eisenhardt: What Are Simple Rules? — We’re more likely to remember and act on 2-5 simple rules.


Kathleen Eisenhardt: Effective People Think Simply — You can make decisions faster when the rules are simple.

Start from both ends — open versus closed, and structured/complex versus chaotic.

What are the likely scenarios?

  • Product development teams that are highly complex might launch the wrong product very efficiently.
  • Product development teams that are highly chaotic — and anything goes — have a great time launching nothing.

Questions to ask:

  1. What are we trying to achieve?
  2. What’s the bottleneck in the process? What keeps us from achieving our goals?
  3. What are the rules? For example, understand your own data while also bringing in outside experts.

You can make decisions faster when the rules are simple.

“Stopping” rules are the hardest to learn. People are good at starting! Bad at stopping.

One of the biggest mistakes business people make is staying in something too long. A stopping rule helps you get out of that.

Kathleen Eisenhardt

Involve people around you to determine the rules — they shouldn’t just be from the top.

I hope you learn as much as I did from Kathleen Eisenhardt’s work.

Fake it Like a Project Manager, for Designers and Developers

I talk about critical paths, communication, and dependencies to clear up what project management is all about and how every person needs some elements of it in their life.

via Fake it Like a Project Manager, for Designers and Developers — When I Have Time by Sara Rosso